en
Rhys Tucker,Steve Kaufman

Customer Service Habit Bundle, 2 in 1 Bundle

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Customer Service Habit Bundle, 2 in 1 Bundle: Best Customer Care Guide and Customer Service Success
If you’re in business, you’ll understand more than anyone else that business is not all about product features, benefits, revenue, or anything so stuffy and businesslike. It’s about people. Most consumers believe a company’s customer service is a reflection of how much they value customers. When they feel valued, there is no question they will stay with you. Customer loyalty is critical to any business. Studies show that loyal customers spend 67% more than occasional customers, which is why it is important to focus on the repeat business of your customers. What drives customer loyalty is customer satisfaction. When your business has low customer satisfaction, it is unlikely that they will buy from you again and worse, they can also stop other potential customers from patronizing your product or service. Bad customer service is actually costing businesses up to $62 billion dollars a year. Imagine the revenue you lost on something that can be easily done.
This bundle will teach you everything you need to know on how to offer excellent customer service. You will learn useful strategies on how to retain loyal customers. You will also discover tips on how to train your employees so they can deliver excellent and strategic service to your customers at all times.
This 2 in 1 bundle includes the following audiobooks:
Best Customer Care Guide: The Essential Guide on How to Provide Legendary Customer Service, Learn Strategic Customer Support That Would Attract and Keep Loyal CustomersCustomer Service Success: The Ultimate Guide on The Power of Customer Service, Learn Tips on How to Handle Difficult Customers and Strategies on How to Provide Excellent Customer ServiceGet your copy of Customer Service Habit 2 in 1 Bundle today!
Эта аудиокнига сейчас недоступна
0:59:20
Издательство
Eye On Sound
Рассказчики
Jesse Gross, Marcus Mulenga
Год выхода издания
2021
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