year after year people bought new cars that they didn’t actually need, just because the slight improvements and clever marketing made the new model seem fresh and exciting.
General Motors’ innovation has now become the standard business model across many industries, and changed the relationship between the consumer and the market. Previously, what the consumer needed dictated what the market produced, but with this model clever marketing convinced the consumer that they desired whatever new product the market created, even if they owned another version that was still perfectly functional.
Nowadays, we see this all the time: our phones need to be updated; our clothes are no longer in fashion;