Want to be in business for yourself A computer repair service may be perfect for you. But how do you start and run a computer service business First, read this book, written by a computer technician with more than nine years' experience working for himself. I started my business from scratch and built it up to a viable, full-time enterprise, and I will show you how to do the same. This book is full of practical hints for running a computer repair and service business. For example, you'll learn how to handle clients who call you wanting a "quick answer on the phone" or what to do when someone cancels an appointment at the last minute. You'll also learn – What you need to get started – Where and how to advertise for the best results – How to decide what to charge – How to keep clients, even difficult ones, happy – How to talk to clients on the phone and at their home or business – What records you must keep, and how to keep them – And much more
