Simon Bennett and the expert contributors look at civil safety and security as it is affected by man-made and natural threats. They provide ideas and action plans for risk, crisis, and disaster management within a social context that prioritises risk reduction. The accessible style, with technical terms defined and explained, covers topics such as technological citizenship, delegated authority and exploitation of 'lay' knowledge, of value to risk practitioners in the emergency services, industry and commerce, and to planners and policy makers at national and local government level.