Isolation. Quarantine. Ever wonder what happens behind those closed doors? I was stuck at home feeling caged and homicidal. I hadn't worked a regular job in over a decade, but I had to do something to keep myself out of prison. So, I signed up to be a COVID-19 Contact Tracer to do my bit to help us through the pandemic. How hard could making a few phone calls be, right? I was in for a rude surprise. I became the eternal bearer of bad news and mankind's punching bag. It's incredible what strangers will say over the phone. Some people made me want to pull my hair out, or worse… Some unsuspecting victims made me laugh until the tears rolled down my face. Then there were the calls that touched me to my very core. These are the conversations I'll never forget.